Glitch watering

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Thomas Sr. Kratz

• August 03, 2023 14:00

One zone glitches every 5 minutes and waters for a minute. It’s only one zone but all day long every five minutes it goes on for one minute it’s fine when no one’s home or when the lawn guys are at my house I got the text message and had to shut down the whole system. Is there anything I can do to stop it?

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  Aeon Matrix

  • August 03, 2023 14:15

  Hi Thomas,

  Kindly share your YID with our support team at support@aeonmatrix.com. This will enable us to access your settings and address any concerns effectively. You might be utilizing the Smart Program with automatically inserted soaking cycles, but we need to verify this information with your settings.

  Best regards,
  Joseph

   

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  Thomas Sr. Kratz

  • August 03, 2023 16:29

  It’s on the schedule that I put together. It also does it when watering is stopped with either green or a skip

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  Aeon Matrix

  • August 04, 2023 02:51

  Hi Thomas,

  To protect your privacy, I have removed your YID here, but rest assured, our team is currently reviewing your case. I will update you through our support system shortly.

  Best regards,
  Joseph

   

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