Since recent update controller has failed.

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Tim parris

• September 14, 2023 16:59

One zone is now set as instant water for 23 hours and counting. I have had no success in clearing it. Can't skip, can't stop. Luckily it's not actually watering, but since it believes it is, I can't run any watering cycles.

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• Official comment

  

  Aeon Matrix

  • September 14, 2023 17:29

  Hi Tim,

  Please provide your 8-digit YID at support @aeonmatrix.com, and we will check your data. Thanks.

  Best regards,
  Joseph

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  Aeon Matrix

  • September 15, 2023 04:31

  Hi Tim,

  Thanks for the YID.
  Could you provide a screenshot for this issue? You can only start a watering task up to 16 hours and 59 mins via the Yardian app, and we can not find any watering task for 23 hours. Thanks.

  Best regards,
  Joseph

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