Support / Help system

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Michael Anderson

• April 17, 2024 15:12
• Edited

The FAQ type layout of this website has much to be considered. I would rather see an old fashioned Index layout. That way users can learn what the app can do without digging through all the sections in the app.

That database could also be called by Info Icons in the app: there are too many options that are not very clear, eg. Setting Volumetric Flow Rate - is the GPM the total for the Zone or per head in zone? (I figured out that it is per head). 

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  Aeon Matrix

  • April 22, 2024 09:03

  Hi Michael,

  Thanks for your suggestions.
  We will update our FAQs and linked them in the app for easier access!

  Best Regards,
  Joseph
  
  

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  Michael Anderson

  • April 22, 2024 13:22
  • Edited

  Thank you. A complete index would be most appreciated, even if some options are just the formula and units for the value (eg the Soil Intake Rate currently is 0.4, but 0.4 what? Percent? Inches/hour? - assume the latter)

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  Aeon Matrix

  • April 23, 2024 08:56

  Hi Michael,

  We used to have an index-style FAQ page, but we need to review and update it before linking it in the app. We will announce it when it's available.

  You should find the unit in inch/hour under the IR/Soil Intake Rate, right above the slide bar in the app. Please make sure you have the latest app version. Thanks.

  Best Regards,
  Joseph

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