Unable to set location of new Home - Can't proceed with installation

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Rodney Radness

• June 06, 2024 09:38
• Edited

Hello, I recently purchased the Yardian Pro sprinkler and I am unable to get through the installation due to an error when creating a home and setting the location within the Yardian App.  I continuously receive the error "Unexpected Error Please Contact suppport@aeonmatrix.com".  I have tried to set the location with the "find me" icon, and manually.  I have tried doing so on both wifi and cell signal.  I have ensured my app is fully updated.

Can someone help me with this issue?

Thank you

 

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• Official comment

  

  Aeon Matrix

  • June 06, 2024 10:11

  This is an error from Google Map. Please move to a near by location and try again.

  Best Regards,
  Joseph

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  Rodney Radness

  • June 06, 2024 12:10

  It worked! Thank you!

   

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  Aeon Matrix

  • June 06, 2024 15:34

  You are very welcome!

  Best Regards,
  Joseph

   

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