App cannot detect solenoids

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Rob Capo

• July 08, 2024 12:43

When I press slelect and run at the same time to detect solenoids, it works fine (5 out of 6 zones turn green which is correct). However when I scan in the app, it says no solenoid detected. Also in HomeKit, the zones all display their status, but I can’t turn them on or off because they’re greyed out. HomeKit says “sprinkler zones can be set up in Details” but it’s not clear what that means. Everything worked the first day I installed them (I was able to control the sprinklers through the home app) but something must have changed.

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  Aeon Matrix

  • July 09, 2024 16:24

  Hi Rob,

  Please send your YID to support@aeonmatrix.com.
  We need to check your data to figure it out.

  It would be great if you could also send us screenshots from the Apple Home app.
  Thanks!

  Best Regards,
  Joseph

   

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  Rob Capo

  • July 09, 2024 21:26

  I think I figured it out. The sprinklers all got disabled when I downloaded the app, so I had to reenable them and doing so added them back to HomeKit. Thanks!

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  Aeon Matrix

  • July 10, 2024 08:24

  Hi Rob,

  That's great! That explains why they are greyed out in the Apple Home app.

  Best Regards,
  Joseph

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