5 zones - only 2 are working now

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Ckoslosk

• January 25, 2020 15:56

I use a manual program and today I tried to run each zone to check the water coverage but only 2 of the 5 zones came on. Is this a Yardian issue?

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  Aeon Matrix

  • January 25, 2020 16:15

  Please check the wire connections to the terminal blocks. We need your account to check your settings. Please send a ticket to support@aeonmatrix.com and we will further assist you.

  Best regards,
  Joseph

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  13910726506

  • January 28, 2020 20:31

  My yardian also had the same problem. A total of 8 areas, 4 of them suddenly stopped working. I checked the wiring and there was no problem.

   

   

  

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  Aeon Matrix

  • January 29, 2020 23:06

  Please send a ticket to support@aeonmatrix.com so we can continue to process for a replacement if it's in warranty.

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  Dean Aikins

  • June 14, 2023 17:58

  I upgraded our hydro-rain 100 controller to the Yardian pro (12 zone) a couple days ago.  All 9 zones worked and responded both from the Yardian pro app and HomeKit.  I had not done the firmware upgrade at that time, I finished the installation late and went to bed.  The next day I put the cover on the Yardian pro box and decided to checkout the user experience via a web browser.  I clicked around and now I have issues with my zones.

  All 9 zones appear in all places (website app, iOS app, and HomeKit) and I can activate the zones using any method but when I turn on zones 5,6, or 9 nothing happens.  The zone light on the yardian pro lights up but no water comes out of the zone.  They ALL worked the night before.  I did a zone scan and yep those three zones are not coming up.  I haven't hit next to record the new zone count.

  I put wires from the other working zones into the non-working zones and the zones work...  So I'm guessing it's not the controller?

  The hydro-rain had a wire plugged into the "Pump" slot but I do not have a pump.  After extensive research hydro-rain (100 series) use that pump spot for the pump or master valve.  Not having a pump I figured ok it must be for the master valve.  Common wire was white, zones 1,3,4,5,6,7,8, and 9 are red, zone 2 was blue (strange) and the pump/master valve wire was red.  There was also another red wire that wasn't connected to anything... I've purchased a multimeter, it will be here tomorrow but for shits and giggles, if you know of something else that might work I'm all ears.

   

   

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  Aeon Matrix

  • June 14, 2023 18:35

  Hi Dean,

  I will contact you for more information to resolve this issue.

  Best regards,
  Joseph

   

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