Yardian still not Homekit compatible after nearly a year.
I purchased this device based on the many features it offered as well as an implication that it was Homekit compatible. I was told after an inquiry that they were working with Apple to get an issue with the camera resolved. Actually the camera is the only part of this device I have been able to access consistently. Even contacting their help is a pain with warnings from my Safari browser that this may not be a legitimate web-site and to leave it immediately! Did they miss some certificate here as well?) I like the camera but would have liked to control my sprinklers more. (the app doesn't work on my IPAD and the screens displayed in their help center have different screenshots from a phone. I wish I had purchased the Yardian Pro instead (at least it appears to work with Homekit (some of the time). I'm beginning to think I have an expensive camera with a convoluted app that may never work to water my yard! (I managed to get the firmware update to work but the app is still rubbish IMO) I wish Yardian had a PHONE NUMBER so I could discuss these issues directly with a person, but like most companies now-days, (except Apple) they don't. So I trade emails with nice people who send back stock answers because I can't tell them what I'm seeing on my screen. Maybe there is a simple solution for this, but I'm not seeing it and the reps aren't getting it. If some one at Yardian sees this note please send me and email. Thank you.
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Official comment
Hi Nicholas,
Thanks for your inquiry.
Yardian (with camera) has been advertised as MFi certified. We have been working with Apple and trying to get it certified with Homekit. It is Apple's decision, and there is not much we can do.
The Support page should be fixed now. Please try again and let us know if you still see any issues. I believe I have provided the links to the FAQs for your inquiries. Please let me know if there's anything not clear. You could also send us screenshots if necessary.
Best Regards,
JosephComment actions
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